Chewy Inc Earnings - Q3 2025 Analysis & Highlights

Key Takeaways

Chewy Inc's Q3 2025 earnings call highlighted strong financial performance, driven by unit volume growth and Autoship programs, with a focus on expanding health offerings and improving customer engagement through Chewy+. The company is confident in its long-term growth strategy and margin expansion, aiming for a 10% adjusted EBITDA margin.

Key Financial Results:

  • Q3 net sales grew over 8% year-over-year to $3.12 billion, driven by unit volume growth.
  • Autoship customer sales increased 13.6% to $2.61 billion.
  • Active customers reached 21.2 million, up nearly 5% year-over-year.
  • Net sales per active customer reached $595, up nearly 5% year-over-year.
  • Gross margin expanded roughly 50 basis points year-over-year to 29.8%.
  • Adjusted EBITDA reached $181 million, up 30% year-over-year.
  • Adjusted EBITDA margin reached 5.8%, representing 100 basis points of year-over-year expansion.
  • Generated approximately $176 million of free cash flow in the quarter.
  • Repurchased $55 million of shares.
  • Q3 adjusted net income was $135.7 million, up 59.6% year-over-year.
  • Adjusted diluted earnings per share of $0.32.
  • Free cash flow for the quarter was $175.8 million.
  • Business Segment Results:

  • Chewy Vet Care (CVC) continues to exceed expectations, driving strong utilization and customer loyalty.
  • Acquisition of SmartEquine, a leading equine health brand, expected to be accretive to adjusted EBITDA margins upon closing.
  • Capital Allocation:

  • Repurchased approximately 1.5 million shares for $55 million during the quarter.
  • Ended Q3 with $304.9 million of remaining authorization under the repurchase program.
  • Ended the quarter with approximately $675 million in cash and cash equivalents, remaining debt-free with total liquidity of approximately $1.5 billion.
  • Industry Trends and Dynamics:

  • Chewy continues to outperform the pet category and expand market share.
  • The pet market is expected to grow at a low single-digit rate in FY 2025.
  • Competitive Landscape:

  • Chewy has the leading sales engine in the industry, with 84% of sales on Autoship.
  • The company has a built-out world-class fulfillment network.
  • Chewy's best-in-class consumer satisfaction leads customers to trust them with increasing levels of business.
  • Growth Opportunities and Strategies:

  • Expanding health offerings through Chewy Vet Care (CVC) and the acquisition of SmartEquine.
  • Enhancing customer engagement and loyalty through the Chewy+ paid membership program.
  • Focus on scalable self-funding initiatives that enhance profitability.
  • Investments in automation and health services with clear ROI thresholds and measurable payback periods.
  • Continued expansion of Chewy Vet Care (CVC) practices, with plans to open 8 to 10 locations this fiscal year.
  • Financial Guidance and Outlook:

  • Narrowing full-year 2025 net sales outlook to between $12.58 billion and $12.6 billion, or approximately 8% year-over-year growth.
  • Narrowing full-year 2025 adjusted EBITDA margin outlook to 5.6% to 5.7%, or approximately 90 basis points of adjusted EBITDA margin expansion.
  • Expect approximately 60% of adjusted EBITDA margin expansion to be driven by improvements in gross margin.
  • Expect fourth quarter 2025 net sales of between $3.24 billion and $3.26 billion, or approximately 7% to 8% year-over-year growth.
  • Expect Q4 adjusted diluted earnings per share in the range of $0.24 to $0.27, including an estimated $10 million of closing costs related to the SmartEquine acquisition.
  • Advertising and marketing expense expected to be approximately 6.5% to 6.6% of net sales for the full year.
  • Expecting share-based compensation expense, including related taxes, of approximately $315 million for the full year 2025.
  • Weighted average diluted shares outstanding of approximately 430 million.
  • Expect 2025 net interest income of approximately $15 million to $20 million.
  • Expect the effective tax rate to be between 16% to 18% for 2025.
  • Continue to expect to convert approximately 80% of adjusted EBITDA to free cash flow for full year 2025.
  • Now expect 2025 capital expenditures to come in around 1.3% of net sales.