Docusign Inc Earnings - Q2 2025 Analysis & Highlights

Key Takeaways

DocuSign's Q2 Fiscal Year 2026 earnings call highlighted strong financial performance, driven by platform innovation and go-to-market changes, particularly in the commercial and enterprise segments. The company is focused on long-term profitable growth, emphasizing its omnichannel strategy, innovation, and operational efficiency. DocuSign is also seeing positive momentum from its IAM platform and CLM.

Key Financial Results

  • Q2 revenue was $801 million, up 9% year-over-year.
  • Billings were $818 million, up 13% year-over-year.
  • Non-GAAP operating margins were 30%.
  • Free cash flow margins improved modestly year-over-year to 27%.
  • Share repurchases totaled $200 million this quarter.
  • Non-GAAP diluted EPS for Q2 was $0.92, compared to $0.97 last year.
  • Business Segment Results

  • eSignature showed improved fundamentals.
  • Docusign CLM delivered one of the strongest quarters in year-over-year quarterly bookings growth in the last several years.
  • IAM saw increased customer investment, especially from commercial SMB customers.
  • International growth continued to outpace domestic growth.
  • Digital revenue continued to grow faster than the overall business.
  • Capital Allocation

  • Share repurchases: $200 million in buybacks this quarter.
  • The company will continue to opportunistically repurchase shares.
  • Industry Trends and Dynamics

  • AI-driven agreement management solutions are a key area of focus.
  • Digital transformation continues to drive demand for eSignature and CLM solutions.
  • Competitive Landscape

  • Docusign is the leading provider of AI-driven agreement management solutions.
  • IAM is core to the Docusign strategy of replacing legacy and fragmented systems.
  • Docusign covers a broader range of agreement workflows than any other vendor.
  • Macroeconomic Environment

  • The company is not seeing any significant evidence of macro weakness in their numbers or the contract volumes or utilization numbers.
  • Growth Opportunities and Strategies

  • Omnichannel go-to-market strategy: Focus on direct sales, partners, and digital channels.
  • IAM platform: Drive adoption and expansion with AI-powered capabilities.
  • International expansion: Focus on high-growth regions like Asia Pacific.
  • Partnerships: Expand reach through partnerships like the Microsoft Azure marketplace and the US Federal Government's General Services Administration.
  • Product Innovation: Launch AI agents within IAM to enable new customer use cases.
  • Financial Guidance and Outlook

  • Q3 2026 revenue is expected to be between $804 million to $808 million, or a 7% year-over-year increase at the midpoint.
  • Fiscal year 2026 revenue is expected to be between $3.189 billion to $3.201 billion, or a 7% year-over-year increase at the midpoint.
  • Q3 billings are expected to be $785 million to $795 million, or a 5% year-over-year growth rate at the midpoint.
  • Fiscal year 2026 billings are expected to be $3.325 billion to $3.355 billion, or a 7% year-over-year growth rate at the midpoint.
  • Non-GAAP gross margin is expected to be 80.3% to 81.3% for Q3, and between 81.0% to 82.0% for fiscal year 2026.
  • Non-GAAP operating margin of 28.0% to 29.0% for Q3 and 28.6% to 29.6% for fiscal year 2026 is expected.
  • Non-GAAP fully diluted weighted average shares outstanding of 207 million to 212 million for both Q3 and fiscal year 2026 is expected.