Emirates NBD Capital: An Evolving Bank for an Evolving World
Emirates NBD Group is a leading banking group in the MENAT (Middle East, Africa, and Türkiye) region, serving over 9 million customers in 13 countries including the UAE, Türkiye, the United Kingdom, Australia, Germany, Russia, and Bahrain, with representative offices in China and Indonesia. The group employs over 30,000 people across more than 90 nationalities, making it one of the region’s most culturally diverse employers.
As the group’s flagship investment banking arm, Emirates NBD Capital (ENBD Capital) helps clients navigate complex and evolving markets through deep financial insight, innovative structuring, and high-impact advisory. The bank’s mission is to combine human expertise with advanced technology to make investment intelligence faster, sharper, and more actionable.
Balancing the Demands of a Competitive Landscape
As the only regional bank to house a full investment team within its borders, the Emirates team benchmarks themselves against global competitors in all the major hubs — London, New York, Hong Kong, among others.
To operate and compete in this dynamic market landscape, the team needed high-quality insights with speed to replace the hours of time spent searching thousands of reports and documents. Managing the volume of deal mandates at scale further exacerbated inefficient, manual workflows.
The volume [of deals] has significantly increased over the last two years. And the team size has not increased in the same proportion.
Accordingly, the team’s quest was three-fold: Locate a one-stop-shop to streamline access to broker reports, filings, earnings transcripts, and expert calls, eliminate the need for multiple tools, and balance limited resources to derive the most value out of AI spend.
Following a rigorous evaluation, the choice was clear: AlphaSense.
Scaling Insights for an Expanding Footprint
With an expanding global footprint, the fintech engagement team at Emirates NBD Capital, led by Nacira Alioua, identifies key use cases and areas of opportunity for internal teams to capitalize on emerging technologies.
The team evaluated AlphaSense against their proof-of-value testing strategy, and translated the clear business value of the platform and competitive advantage across the group’s investment banking and wealth management teams.
AlphaSense was selected as the only solution that provided the team with a single, AI-powered workspace that integrates premium financial content and contextual search capabilities.
AlphaSense is precisely the solution for our quest for productivity without denigrating quality.
Maximizing Productivity for the Competitive Edge
With AlphaSense, the Emirates NBD Capital team was able to strike a balance between volume and quality, never compromising the two. By embedding AI-driven market intelligence directly into workflows, the team transformed its research and client presentation process with:
- A “one-stop-shop” research platform that unifies the most comprehensive quantitative data sets with qualitative insights for a holistic market picture
- Proprietary expert perspectives including Tegus Expert Insights, a library of 220k+ on-demand expert interviews
- Premium sell-side research from top-tier bulge-bracket banks, alongside news, trade journals, earnings calls, and more for a comprehensive 360 degree market view
The team leveraged AlphaSense’s purpose-built generative AI to quickly create and export key insights into Excel, charts, and PowerPoint, enabling them to quickly turn client presentations around with high fidelity insights, helping to position the firm as a best-in-class leader.
In a high-stakes deal environment, the ability to pull timely and proprietary insights into client content or uplevel on a new industry gives the team an invaluable edge:
The data [from AlphaSense] actually helps us to create high value-added presentations for clients, which can help us win mandates and differentiate us from other competitors.
Translatable Value and Clear ROI
The integration of AlphaSense with the Emirates team’s research and due diligence workflows has not only enhanced their decision-making process, but has created vast efficiencies.
By cutting time to insight in half, the team has been able to take on a higher volume of mandates while producing high quality research findings with their clients, and without expanding resources.
Instead of searching for information for hours, our bankers and investment advisors can surface critical insights within seconds. That means quicker deal execution, sharper customer pitches, and smarter decision making across the group.
In the last six months, the team has showcased the platform to additional teams within the bank and has expanded its usage internally.
To complement the accelerated output of client presentation materials, the team has tapped into recent enhancements such as Carousel Excel modeling capabilities, Enterprise Intelligence for intellectual property integration within the platform, and AI-driven channel checks for expert insights to stay abreast of fast-moving industry dynamics.
Using artificial intelligence is a priority for Emirates NBD, and partnering with AlphaSense enables us to get the outcomes and productivity we need. We can't wait to see what the future will bring.
