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Product
AlphaSense
|
March 19, 2020
6 min read
The way we work is evolving. Given the circumstances we’re all in today with many of us working from home, knowledge workers will have to adapt to major shifts in the way work gets done during and after the COVID-19 era.
We hosted a webinar to share how knowledge work has evolved over time; how artificial intelligence is being used to enhance research & analysis; and what knowledge work will look like five and ten years into the future.
John Reid-Dodick (who goes by JRD), AlphaSense’s Chief People Officer, shared his perspective on the evolution of work to date & trends that are accelerating change today. In addition,Thomas Keeley, Product Manager for Mobile & Workflow, showcased how AI-based market intelligence tools can enhance research & analysis workflows.
See the key insights from JRD and Tom below:
Historically, the evolution of work has been driven by technological innovation. . From 1900-1970, the age of Autos, new concepts such as specialization of labor, mass production, and economies of scale greatly impacted how work (mostly manual labor) was done.Moving from the 1970s to the early 2000s, a period known as the age of Information, we first began seeing knowledge emerge as a form of capital. As we began to create far more structured data than ever before, organizations quickly realized that unstructured data could be used as a valuable asset. Today, and in the coming years, we are entering the age of Artificial General Intelligence. Knowledge is still a form of capital, but it now encompasses all of the structured and unstructured data that is available to us 24/7. As a result, AI is evolving from an assistant to a partner in the work we do, due to its ability to provide relevant information exactly when we need it.
Trends Driving Changes in the Way We Work
Let’s take a step back and understand which global trends are affecting the changes in the way we work.
According to Tom Keeley, knowledge work is defined as any form of work that requires a person to think for a living. Analysts, corporate strategists, competitive intelligence professionals, consultants, and executives all fit into this bucket. AlphaSense provides a suite of tools to help corporate and financial services professionals optimize these three activities, which we’ll run through below.
Tracking Competitors and Industry PeersA Competitive Intelligence professional could monitor any negative mentions of their competitors across earnings calls in real-time using Smart Synonyms and Alerts. Rather than scour the web to find nuggets of insight, CI professionals can set up alerts and have those insights delivered to their inbox or iPhone (with the AlphaSense app).
Measuring the Impact of COVID-19 in IndustriesCoronavirus is taking over headlines and markets, but which industries will be most affected, or which sub-industries are most exposed to risk because of COVID-19? We demonstrated how an analyst could uncover all companies, sectors, and industries impacted by COVID-19, and ways to quantify negative or positive impact using Sentiment Smart Synonyms: positive or negative. Users can set-up alerts for coronavirus updates here.
Developing Better Strategic Recommendations Strategic recommendations are built on quality data. That data is often buried in unstructured text that can be impossible to parse through independently, though it can be done instantly with AlphaSense. Tommy showcased how to uncover relevant mobile payment companies with operations in Africa through searching across company presentations in the last 12 months with relevant mentions of “mobile payments Africa”. After finding relevant companies, those company names and relevant information can be compiled in a research note directly in AlphaSense with Notebook. Those notes are also searchable in AlphaSense and automatically tagged with relevant company tickets from snippets placed in the note.
What does the future of knowledge work look like?
In the next five years the two most interesting areas of change will be:
In the next ten years the two interesting areas of change will be:
In the not so distant future, imagine having detailed briefings, with analyses, on any topic autogenerated for you based on topics or themes you’re working on. Or even having an earnings call summarized and sent to you immediately after it takes place.
Knowledge work is evolving with AI and knowledge professionals will need to focus on helping reduce bias in these tools alongside developing their EQ (Emotional Intelligence) to thrive in the new age of Artificial General Intelligence.
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