At AlphaSense, we’ve always prided ourselves in delivering best-in-class support to our growing customer base. It’s something we’ve instilled in our DNA; something we’ve incorporated in every client call and every support ticket.
Today, I am very proud to announce that we have opened a new regional hub in Singapore, so we can better provide existing and new customers in the Asia-Pacific region with greater levels of support. Singapore is home to some of the largest regional companies and multinationals in Asia and is a global hub for tech and innovation—making it a natural fit as a regional hub for AlphaSense that will complement our existing innovation and engineering hubs in India, and offices around the world.
To me, the addition of a regional hub in Singapore is an incredible reflection of how far our culture and impact has come since I joined AlphaSense over 6 years ago. I’ve seen firsthand how our global footprint has scaled—from New York to London to Germany and now Singapore—enabling us to adapt to the needs of our customers around the world and provide value to users across diverse geographies, industries, and roles. Growing both our customer base and employee presence in Singapore will strengthen this effort even further, especially in such a crucial economy like the Asia-Pacific region, and help us adapt to new circumstances and market shifts more effectively.
Over the last few years, we’ve seen immense customer demand in the APAC region for AI-driven market intelligence tools like ours, which is why I am beyond excited that this new office in Singapore will enable even more dedication to the needs of these users. Today, our customer base includes more than 4,000 enterprise customers, including 7 of the top 10 asset management firms in APAC and leading companies in the region’s most influential sectors, such as life sciences, energy, industrials, consumer goods, and technology. Some of our existing customers include Chugai Pharmaceutical, Samsung, Petronas, HSBC, Hong Kong’s Sylebra Capital, and Singapore’s YH2 Capital Management – and many more.
To support these efforts, we are doubling down on talent recruitment in Singapore. After all, the heart of our company is a reflection of the people we hire. We are on track to employ more than 30 people in Singapore by 2024, in roles spanning sales, content, marketing, and customer support. This growing Singapore team will join me and my 1,000+ colleagues across the globe in the U.S., U.K., Finland, Germany, and India.
We’ve also expanded coverage within Wall Street Insights® (WSI), our exclusive aftermarket research product, to expertise from APAC’s top analyst teams, including Macquarie and HSBC. Currently, users can search in the AlphaSense platform across non-English content in eight different languages, including Japanese, Korean, and Simplified Chinese. Over the next year, our team will continue to add new features and content sets to bolster the on-demand access to key data and insights available to our APAC users.
This incredible addition comes almost a year after the opening of our Frankfurt office. Since then, we’ve announced several updates that impact our customers around the world, including the launch of our first generative AI toolset, Smart Summaries, as well as a $100 million addition to its $225 million Series D financing round in April led by CapitalG, Alphabet’s independent growth fund, bringing our valuation to $1.8 billion.
This milestone is a testament to how integral our customers are to the success and evolution of AlphaSense—as we continue to grow, we are committed to continue delivering best-in-class service and product innovation that supports your business. We look forward to bringing you along on our journey.
Read the full press release here.
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